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Post in Customer Support
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What happened to getting 250 points for my birthday in lieu of a gift?

I don't understand why y'all make it so complicated. Every year I choose one of your gifts and I'm disappointed. This year I decided to go for the points but I can't find a way to do that.

 

I used to feel like Sephora valued its customers. You used to make fragrance  samples and as a result I ended up buying tons of perfume. Now I just walk about 50 steps to Nordstrom, they make me samples and I buy my fragrances there

 

TBQH I feel like Sephora has gone downhill in recent years, and not being able to get those 250 points is the last straw. 

1 Reply

Re: What happened to getting 250 points for my birthday in lieu of a gift?

@jerseycindy I'm sorry this option is not currently available. I understand your disappointment and I will share this feedback with the appropriate department for future consideration. 

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