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Post in Customer Support
DonaVesta
NEWCOMER I Rouge
‎10-24-2017 05:43 PM
‎10-24-2017 05:43 PM

Website Unusable On iPad.

I can’t use the website, color IQ, get to lip or concealer or even return to a previous page. This has been going on for several days now. 

Also, I can’t even ask for a notification when something is out of stock.

Thanks, 

Carol

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1 Reply
LaurieBT
MOD Rouge
‎10-25-2017 12:20 PM
‎10-25-2017 12:20 PM

Re: Website Unusable On iPad.

Hi @DonaVesta,

 

I'm very sorry to hear this! I suggest that you double-check that you have the most recent version of the Sephora App (deleting and reinstalling might help), as well as updating your iPad software. Additionally, please attempt using a different device, if possible.

 

I apologize for any inconvenience!

 

- Laurie 

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  • 1 reply
  • ‎10-24-2017 05:43 PM
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