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Post in Customer Support

Visa Vanilla Gift Card Declined

I'm trying to pay for my order with a Vanilla Visa gift card, but I keep getting an error. There is more than enough money on the card, and I registered the same zip code to the card that I have as my billing address in checkout. I've emailed customer service and went on the site to chat with them but nothing worked. What should I do?

 
 
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Re: Visa Vanilla Gift Card Declined

Hi @roooaa,

 

Sorry to hear that! I'll look into it then send you a PM.

 

Always,

Danee

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