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Post in Customer Support
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Katesha
NEWCOMER I
‎04-14-2023 07:50 AM
‎04-14-2023 07:50 AM

Unsuccessful Authorization Order

Hello

 

I placed an order on the 13th of April 2023 and today when I checked my order on the website, the status is Unsuccessful Authorization. What does it mean?! I paid for it and my money was taken from the card. And if you canceled it without even emailing me, when can I get my money back on my card?!

 

Thank you.

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keelybt
MOD
‎04-14-2023 10:48 AM
‎04-14-2023 10:48 AM

Re: Unsuccessful Authorization Order

@Katesha I will send you a PM to help. 

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  • ‎04-14-2023 07:50 AM
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