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Post in Customer Support

Thank you

So today I ordered something things, three things to be exact, but when I ordered them they went through. Then I got a message saying that it can’t be completed because my card information was not completed, so I called Sephora the customer service and I spent about 3-7mins waiting when it said I would wait longer. The customer service lady provider helped me with what was wrong and was patient and the payment went through 5 star rating for you Sephora.

Re: Thank you

@AfroPenny I'm glad to hear about your experience and I will share this feedback with our call center leadership team. 

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