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Post in Customer Support
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Text Sign Up 10% Discount Not Working

I signed up for texts and received a code for the 10% off discount, but when I entered it in my cart said it was for select BI members only. I’ve never signed up for texts before. Why isn’t it working for me??

Re: Text Sign Up 10% Discount Not Working

I have a same issue, can you help me as well? 

Re: Text Sign Up 10% Discount Not Working

Hi @3words8letters

 

I'll look into this then send you a PM.


Regards,

Danee

Re: Text Sign Up 10% Discount Not Working

Same here 😞 please help!

Re: Text Sign Up 10% Discount Not Working

Hi there, the promo doesn’t work for me either. It says the promo hasn’t started yet. Thanks

Re: Text Sign Up 10% Discount Not Working

Hi @YogiWelder

 

I'll send you a PM.

Regards,

Danee

Re: Text Sign Up 10% Discount Not Working

@kassisgrass I will send you a PM to help. 

Re: Text Sign Up 10% Discount Not Working

not working for me neither :(. error message: the promotion you have entered has not yet started.

Re: Text Sign Up 10% Discount Not Working

Hi @caroldxx007

 

Sorry to hear that! I'll send you a PM.


Regards,

Danee

Re: Text Sign Up 10% Discount Not Working

It isn’t working for me either, says the promotion hasn’t started yet when I try the code.

Re: Text Sign Up 10% Discount Not Working

Hi @gpearcey

 

Sorry to hear that! I'll send you a PM.


Regards,

Danee

Re: Text Sign Up 10% Discount Not Working

Yea it isn’t working for me either. 

Re: Text Sign Up 10% Discount Not Working

Hi @Angeritza

 

Oh no! I'll send you a PM.


Regards,
Danee

Re: Text Sign Up 10% Discount Not Working

same here -- I received an SMS with a signup promo code, but it won't apply in checkout

Re: Text Sign Up 10% Discount Not Working

Hi @kuailuj,

 

I'm sorry for the trouble and I'll send you a message.

 

Best,

Laurie

Re: Text Sign Up 10% Discount Not Working

I’m having the same problem 😞 It’s my first time signing up too! 

Re: Text Sign Up 10% Discount Not Working

Hi @annanas98

 

I'll look into it then send you a PM!


Regards,

Danee

Re: Text Sign Up 10% Discount Not Working

Same

Re: Text Sign Up 10% Discount Not Working

@erinhyslop I will send you a PM to help. 

Re: Text Sign Up 10% Discount Not Working

My 10% won’t send either! And I have tried multiple times! If someone could reach out to me with a code that would be helpful. 

Re: Text Sign Up 10% Discount Not Working

I’m having the same issue! I’ve signed up twice and never received a code.

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