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Post in Customer Support
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Text Sign Up 10% Discount Not Working

I signed up for texts and received a code for the 10% off discount, but when I entered it in my cart said it was for select BI members only. I’ve never signed up for texts before. Why isn’t it working for me??

Re: Text Sign Up 10% Discount Not Working

Hello, I signed up today and it is not working for me as well!

Re: Text Sign Up 10% Discount Not Working

Hi @Juliannenguyen Oh no! I'll send you a PM.

Re: Text Sign Up 10% Discount Not Working

Hi! I also signed up for texts and my 10% code is giving me the same error at check out. Please help! My email is ---

Re: Text Sign Up 10% Discount Not Working

Hi @leenzzz08,

 

I'm happy to check on this and I'll send you a message. Please note, your email was removed from your post for security purposes. 

 

Best regards,
Laurie 

Re: Text Sign Up 10% Discount Not Working

I signed up for text rewards to receive the 10% discount code and it wont work either! Please Help!

Re: Text Sign Up 10% Discount Not Working

@HeatherAnn1111 I will send you a PM to help. 

Re: Text Sign Up 10% Discount Not Working

i didn't receive any code or link when i signed up😭

 

Re: Text Sign Up 10% Discount Not Working

Same here, i tried it multiple times and it never send me a promo code for the 10 percent off.. 

Re: Text Sign Up 10% Discount Not Working

Hi @GraceS07 Sorry to hear that! I'll take a look then send you a PM.

Re: Text Sign Up 10% Discount Not Working

Hi @marflms,

 

I'm sorry for the trouble and I'll send you a message.

 

Best,

Laurie

Re: Text Sign Up 10% Discount Not Working

 

Re: Text Sign Up 10% Discount Not Working

hi @Synchronized sorry to hear that! I'll send you a PM.

Re: Text Sign Up 10% Discount Not Working

Same here signed up

for texts and clicked the link and nothing appeared. No code in my email either.  Help!

Re: Text Sign Up 10% Discount Not Working

HI @CocoMunroe 

 

Sorry to hear that! I'll send you a PM shortly.


Regards,

Danee

Re: Text Sign Up 10% Discount Not Working

I have a same issue, can you help me as well? 

Re: Text Sign Up 10% Discount Not Working

Hi @3words8letters

 

I'll look into this then send you a PM.


Regards,

Danee

Re: Text Sign Up 10% Discount Not Working

Same here 😞 please help!

Re: Text Sign Up 10% Discount Not Working

Hi there, the promo doesn’t work for me either. It says the promo hasn’t started yet. Thanks

Re: Text Sign Up 10% Discount Not Working

Hi @YogiWelder

 

I'll send you a PM.

Regards,

Danee

Re: Text Sign Up 10% Discount Not Working

@kassisgrass I will send you a PM to help. 

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