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Post in Customer Support
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Store Credit is useless where I live

I received a few store credits for online purchases. Now I have $300+ in store credit which is useless because what I usually order is not available in the only store in my country. What am I supposed to do with all that credit? 

#sephorafail 

Re: Store Credit is useless where I live

@kasey002787 I'm sorry to hear you are having difficulty redeeming your store credit. Please note that the store credit never expires. For future returns, I would recommend either mailing your item back to us using a prepaid merchandise return label or retuning it to the store within 30 days of purchase, so a refund can be processed instead. 

Re: Store Credit is useless where I live

Im a physician. I go in to ward at 6 am and leave around 10 pm.  Excuse me for covid taking all my mall and mail time 🙂

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