Store Complaint

[MadiisonR]

I gave no idea where to put this but if you are thinking of going to the Sephora in the Quinte Mall, think again. The employees are so rude and will accuse you of stealing. My sister was accused of stealing when she decided against a product and put it back, the employee there with green hair was extremely rude to her and would not listen when she said she put it back and told us she was watching us the whole time but if she was watching us then she would know my sister was not stealing. The employees there are overall very rude and extremely disrespectful to paying customers and we truly do not want to support them anymore. The employees at the Quinte Mall Sephora do not approach you at all to help you or say hi UNLESS they want to accuse you of stealing. 

[LaurieBT]

Hi @MadiisonR,

I'm so sorry for this experience and appreciate you sharing this with us. We value your feedback as it's our goal to always create a welcoming space for our clients in store. We kindly invite your sister to contact us directly regarding her experience so we can further assist. 

Best regards,

Laurie