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Post in Customer Support
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Jls087
NEWCOMER I
‎08-17-2023 02:30 PM
‎08-17-2023 02:30 PM

Status changed from VIB to insider why?

I was VIB status this morning. I made a purchase this afternoon at a Sephora inside kohl’s. I just checked and the app says I’m now an Insider? I should be a VIB close to Rouge at this point. Can someone help?

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LaurieBT
MOD
‎08-17-2023 02:44 PM
‎08-17-2023 02:44 PM

Re: Status changed from VIB to insider why?

Hi @Jls087,

 

I'm happy to check on this and I'll send you a message shortly.

 

Best,

Laurie 

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  • ‎08-17-2023 02:30 PM
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