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Post in Customer Support
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Signed up with phone for a 10% off but

Hi, so I am from Ontario, in Canada. I canโ€™t seem to use the code that I have signed up for now that I am trying.

 

Till yesterday it was showing fine, and I was able to add it, I was just saving the code for my next paycheque but now I canโ€™t add it as it says itโ€™s only for select BI members?

 

can someone please help me?

 

ps not sure if thatโ€™s happening bc of the countrywide internet problem?  

6 Replies

Re: Signed up with phone for a 10% off but

Hi @Fariba20633,

 

I'm sorry to hear this! I'll send you a message.

 

Best,

Laurie

Re: Signed up with phone for a 10% off but

hi iโ€™m having the exact same problem!

Re: Signed up with phone for a 10% off but

Hi @Lizzy06

 

Oh no! I'll send you a PM to assist.

 

Always,
Danee

Re: Signed up with phone for a 10% off but

And I remember it was valid till August 31, if I am not wrong!!! 

Re: Signed up with phone for a 10% off but

I also did not receive my 10% code after signing up for the text message alerts. Can anyone help? Thanks! 

Re: Signed up with phone for a 10% off but

Hi @laurenjonah23

 

I'll look into it then send you a PM!

 

Always,

Danee

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