Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
Anonymous Insider

Shipment yet to arrive and my later order has already partly arrived!

Hi, 

My online order I submitted on May 27th and shipped May 31st was supposedly out for delivery since June 4th and a delivery attempt on June 2nd, but still hasn't arrived. 

Another online order I did on June 4th has already partly arrived so I have no idea what has happened?!

I have put through a number of online orders before and this is the first time this has happened...

An update on when my shipment will arrive would be greatly appreciated.

Re: Shipment yet to arrive and my later order has already partly arrived!

Hi @Anonymous,

 

I'm so sorry to hear this. I will send you a private message to provide further assistance.

 

Stay Gorgeous,

Penelope

1 Reply
Conversation Stats
  • 1 reply
  • 149 views
  • 0 Hearts Given
  • 2 Contributors