Sharing my 20 percent with a friend

[Htotheizzo8206]

Hi there! 

I’m a rouge and I want to share my 20 percent off discount with a friend. Can it be a current beauty insider or just someone who signs up for an account? I copied the link and sent it to her but it’s not working. 

[Htotheizzo8206]

Thanks so much! But my friend already has an account? Can she not use it with the account she already has? 

Heather 

[LaurieBT]

@Htotheizzo8206, yes, she can use it with her current account. After clicking the link, was she able to find the promo code in her email inbox or spam folders? If not, we can further assist. 

It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your registered email address and your friend's registered email address, I'll assist further. Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!

[LaurieBT]

Hi @Htotheizzo8206,

I'd recommend that they create an account first if possible. When they click the link, it should trigger an email to be sent to them with the promo code. Can you please have your friend check their email inbox and spam folders for the promo code? 

Best,

Laurie