Sephora credit card not linked to account? Says "not active"?

[r95x]

Customer service or Comenity has been unhelpful. How do I activate my sephora credit card to my account when it says not active?

[keelybt]

@r95x I'm sorry to hear that you are having trouble!  It looks like your private messages are currently turned off. Please send me a private message with your registered email address or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service

[r95x]

How do I send you a private message? I've already talked to customer service and nobody has been able to help.

[keelybt]

@r95x You can adjust your account settings (the gear icon) on a desktop or mobile web browser.