Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
10islover
NEWCOMER I Vib
‎04-27-2022 04:05 PM
‎04-27-2022 04:05 PM

Sephora charged me for an order that didn’t go through

So I was ordering a cream from my topicals and ass i went to check out it kept saying there was an error with my payment method. i’m on the plan so i thought maybe it was the service. So i finally gave up, come to find out that Sephora charged my card even thought it said there was an error in the payment. I never received a confirmation or order number either. how do i either get my money back or get what i paid for??

0
Reply
1 Reply
DaneeBT
MOD Rouge
‎04-27-2022 04:30 PM
‎04-27-2022 04:30 PM

Re: Sephora charged me for an order that didn’t go through

HI @10islover

 

I will look into this then send you a PM!

 

Always,
Danee

0
Reply
Conversation Stats
  • 1 reply
  • ‎04-27-2022 04:05 PM
  • 556 views
  • 0 Hearts Given
  • 2 Contributors