Sephora app won’t let me log in from Canada.

[Amberlishis]

When I open the Sephora app it says it does not support a Canadian shopping experience. I’ve been using the app for years and my husband can log in to the app from his phone but it won’t work on mine.

[fatumaumah]

I need help I tried deleting and installing the app is saying not supported in Canada 

[LaurieBT]

Hi @fatumaumah,

I'm sorry for the trouble and I'll send you a message.

Warm regards,

Laurie

[sophistikitten]

I’m experiencing the same! Did they let know what’s up?!

[JaneanBT]

Hi @Sophisikitten,

I will send you a private message.

Best Wishes,

Janean

[LaurieBT]

Hi @Amberlishis,

I'm sorry to hear this! I'll send you a message.

Best regards,

Laurie

[jmitch9543]

I’m not able to log in either - is the app no longer available to Canadians?

[LaurieBT]

Hi @jmitch9543,

I'm so sorry about this! This is a technical error and we've submitted this feedback to the appropriate team. We hope to have it resolved soon! In the meantime, I recommend switching to another device or the mobile web browser if possible.

Warm regards,

Laurie

[NotQuite40]

Hi! I'm having the same issue too - would really appreciate any fixes. Thanks so much in advance!