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Post in Customer Support

Sephora Credit Card purchase problems


I signed up and was approved for the sephora visa credit card so I could apply the 25%  to the dyson wrap which was in stock finally.  After 2 attempts over 2 different days to use the temp card in my account and apply the discount rewards (with help from Sephora reps over the phone and going back and forth with comenity) both times my orders were cancelled due to unsuccessful authorization) which was a bit sad since it said we can use the temp card immediately. Now the dyson wrap is out of stock and I have been told to wait for the actual visa card to arrive.  Is there a way to honor the 25% discount on the dyson when I finally receive the card if the dyson isn't back in stock before the 30 days time limit?


Thankyou for any help!!

Re: Sephora Credit Card purchase problems

@katash I'm sorry to hear that! I will send you a PM to help. 

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