Sephora APP

[lja7]

I have been repeatedly logged out of the app for the past 4 days, anyone else?

[Funkissedjm]

Same here. Maybe there was an update and that’s a glitch. Super annoying!

[mbee719]

Me too! Sooooo annoying

[kevinbt]

Hi @lja7, I'm sorry to hear that! I'd be happy to forward this to our mobile team so they're aware. Please let me know if you're using an android phone or an iPhone. 

Thank you! 

Regards, 

Kevin

[lja7]

I am using an IPhone 8, thx!! @kevinbt

[kevinbt]

Thank you! Sending it to them now. 

[lja7]

Good morning; I am still repeatedly having to sign back into my acct on this app, very irritating and makes me nervous about being hacked. Any solution yet? Thank you

[StephanieBT]

Hi everyone, sorry for the issues you were experiencing! I recommend closing and re-opening the app, or re-starting your phone, as the issue should be resolved now. I hope that helps!

[Tess07]

Happening to me too. I have android, though. 😕