Scanned same object twice

[sonicaM]

I realized after getting home that a cashier accidentally scanned a set of single scrub twice. I had to catch my train, so even though something seemed off, I didn't see the receipt until I got on the train. I'm wondering if i'll have to go back in person to get this fixed, or if it'll be possible to do it over phone. And if I do have to go in person, could I do it at a different store?because when I’m gone to other store they asked me to go back to the same store for this issue . 

[RaquelBT]

Hi @sonicaM,

Oh no! I'm sorry to hear this. I recommend going back to the same store you were at, so a Cast Member can best assist you with this. Please feel free to send me or any other mods a private message if you need further assist. Thank you. 🙂 

Best Regards,

❤️ Raquel