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Post in Customer Support
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Savings Event Code 2024 not working

I am VIB and entered the code "SAVINGS" into my basket online, but it keeps saying "Must be logged into BI, VIB, Rouge Beauty Insider account to redeem this offer". I am signed into my VIB account when entering the code, and I am within the date range of 11/5 - 11/11. I added screenshots of the error and my account.

 

Any suggestions?

 

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1 Reply

Re: Savings Event Code 2024 not working

@heatherlee7 I'm sorry to hear that you are having trouble!  It looks like your private messages are currently turned off. Please send me a private message with your registered email address and which items you have in your basket or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service
 

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