Samples

[Mandiah]

I hate to be a complainer, but why do we have a selection of samples if they are not the ones included in our delivery ? I understand sometimes they may be out of stock but it seems each time I select skin care/perfume samples and end up with concealer/foundation or none at all. 

[DaneeBT]

Hi @Mandiah I'm sorry to hear that! Substitutions will be made for out-of-stock samples. This is listed on our website here > https://www.sephora.com/beauty/samples-promotion#FreeSamples And on our samples page here > https://www.sephora.com/beauty/free-beauty-samples Our Distribution Center will include any samples that are available at the time your order is being placed. If you didn't receive any samples at all, please send me a PM with the order number. Thank you!