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Anonymous Insider

Samples with online order

Hi, I'm new to shopping from Sephora online. I know that in the store (pre-COVID) I would rely on recommendations and advice from Sephora employees, who would usually offer samples for products I was interested in so I could know which one to come back and buy. I'm looking for a new moisturizer and there are two online that appeal to me, but I don't know enough about them to choose. There's only room in my budget for one and I'd hate to be stuck with a bunch of leftover product if I end up not liking it. I've seen people on these boards posting about samples with their orders. I understand some products cannot be sampled, and stocks might be affected due to the pandemic. How would I request to sample a specific product online? What's the minimum purchase amount required to request samples, and how many are allowed per order? I fully intend to buy whichever of the two products I prefer.

Re: Samples with online order

Hi @Anonymous!

 

The samples we offer online are pre-selected; I'm sorry we're not able to make samples of specific products. Additionally, we are able to include two complimentary samples per merchandise order! To view our current selection of samples, please visit the first page of checkout. Thanks!

 

Always,
Danee

Anonymous Insider

Re: Samples with online order

Got it, thank you

2 Replies
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