SEPHORA VISA CREDIT CARD FEES

[AnnoyedSephoraC]

If you are unaware, like I was, when paying off your balance make sure you select SAVE ON INTEREST option. They charge you interest that is not reflected on your statement. I paid off my balance in April, ignored the credit card only to find out that I know owe $6 in fees and $2 that are being generated in the background. So a total of $8, which I know it's not much, but I refuse to be giving a big company $2 a month for not selecting the right payment option (I selected pay balance). When I called customer service, they read the script of the reasoning for charging $2 and disconnected the call when I requested to have my credit card closed. 

I will no longer be shopping at Sephora. 

[missperfectdoll]

Literally same thing happened to me this is the worst credit card I've ever had... just embarrassing how this company has got.

[LaurieBT]

Hi @AnnoyedSephoraC,

I'm sorry about this and thank you for reaching out to us! We don't have any insight into credit card billing, however if you have any additional questions or concerns, please contact Comenity once more so they can look into this for you: 

1-866-841-5037 (Sephora Visa) 
1-866-864-7787 (Sephora Visa Signature) 
1-866-702-9946 (Sephora Credit Card)
 

Best regards,

Laurie 

[AnnoyedSephoraC]

I already called them & no help. Thank you