Rouge Question about the Natasha Denona Tropic & purple blue palette - Susan Jolly

[SuzieQJ]

Hi,

I had started a conversation in the Eyes group, regarding the Natasha Denona Tropic & Purple Blue Palette, I had a lot of things I planned to purchase by yesterday with the 20%, I had tried in the Everything About Eyes Group, but when I had no response, I thought it Best to ask in the Rouge Group.  We were traveling across the country on the weekend & I was planning my purchase yesterday, but I still had no responses & I finally looked on the Rouge Group & it had been removed.  The 20% is no longer available & I didn’t think my question would be removed otherwise I would have asked some people that I have connected with on here.  Is there anyone who can help me?  If not could you please give me the Rouge phone #, I am with my family and don’t really have a lot of extra time to deal with this.  Please & Thank You Very Much, SuzieQ.

[LaurieBT]

Hi @SuzieQJ,

I'm sorry to hear this! Generally, per the Beauty Insider Community Guidelines, we ask that clients refrain from posting the same information across multiple Groups, however it does not appear that the thread in the Rouge group was successfully posted. Normally, if a thread or a post is removed in keeping with the guidelines, the client will receive a private message clarifying this. I apologize for any inconvenience caused, and I hope this helps!

Best regards,

Laurie 

[SuzieQJ]

Hi @LaurieBT

That isn’t really helpful.  When I posted it, it said it was a success & then I did what I always do when I post, I went back out, then back in and it was there.  This is the 2nd time that has happened which is why I did it differently asking my fellow Rouge Members.  Neither time, did I receive a message.

 I was planning on spending a lot, I am surprised that Sephora wouldn’t want the business.  May I please have the Rouge hotline phone number please?

Thanks, SuzieQ 

[SuzieQJ]

Hi @keelybt, & @JaneanBT,

Hi I think the Mod who responded is offline now, can someone please help me with my above post?

Thanks, SuzieQ 

[keelybt]

@SuzieQJ We aren't able to locate another post and I apologize for the inconvenience. The Rouge hotline number is 1-855-55-ROUGE (1-855-557-6843).

[SuzieQJ]

Thank You for the phone number.  I’m not sure it matters, things seem to be so difficult so often.

Thank You for your time.