Rewards Bazaar and samples not working

[DeeMcG10010]

I've been trying all day to add at item from the rewards bazaar (I have enough points) to my order, as well as 2 free samples and nothing is available to add. The "add" is grayed out for me. I tried chatting with customer service but all they told me was that all of the items must no longer be available and that it's not a glitch. That just doesn't seem possible that everything is not avail.  I've tried both on my phone and laptop. Any advice as to what's going on or a fix? Thanks!

[LaurieBT]

@DeeMcG10010, I'm sorry to hear this! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your registered email address, I'll look into this. Thank you!