Returns

[Tillie03]

Why when returning items through the mail does it seem to take forever? It’s been 10 days since it shipped back to MD. It was is supposed to be delivered on 3/14 to Aberdeen, MD and somehow left Hagerstown, MD and went to WV and then was sent back to Hagerstown, MD and was supposed to be delivered to the destination (Aberdeen, MD) today 3/18 and yet nothing.
I’m just confused as to what’s going on.

I should have just taken the item back to the store. 

[LaurieBT]

@Tillie03, I'm sorry for the wait! It looks like your private messages are turned off, and you can adjust your preferences in your Community settings (on the browser only, not the app). If you would like to send me a private message with your order number, I'll look into this.

Alternatively, you may contact our live chat at https://www.sephora.com/beauty/contact-us or call 1-877-SEPHORA (1-877-737-4672). If the chat is unavailable, please keep the page open until the next agent becomes available. Thank you!