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Post in Customer Support

Regarding beauty challenge points.

IMG_1443.jpeg

Hello,

 
I recently bought an item in the app and went to get it today to complete the beauty challenge and I never got a check mark for it (Make a purchase on the app) and I spend more on the item to get it.
 
My account is Juliana Aftab and the email is 
 
Can you please help me fix this. 

 

Re: Regarding beauty challenge points.

@LaMunecaa Sorry for the confusion. In order to qualify for this specific Challenge task, you must place a Sephora.com order to be shipped directly to your home on the app. Additionally, a $25 minimum spend is required. In reviewing your account, I see that you placed a BOPIS order on the app which is not eligible.  

Re: Regarding beauty challenge points.

Oh okay well thank you for clarifying 

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