Services
From makeovers to personalized skincare consultations
Sign In
Customer Support
198,713 Posts
Post | Hearts | Replies |
|---|---|---|
|
Career Support - Error With Job Application
I applied for Job: ##790303149527 but afterwards received an email that
my application was rejected because it said I was under 18 even though I
am over 18 years old and know I selected so during my a...
0
0
| 0 Hearts |
0 Replies
|
|
MISSING ITEM HELP PLEASE
@LaurieBT Hi!Spoiler (Highlight to read) Order =723214005795 Can you
please help me once again?? An Isamaya Sculpting Stick in Maple didn't
arrive in my order # -- and CS said they won't replace it or...
0
2
| 0 Hearts |
2 Replies
|
|
Re: MISSING ITEM HELP PLEASE
@tobik, I'm sorry to hear this! I'm having trouble sending you a private
message on my end. If you would like to send me a private message with
your order number, I'll look into this. Please note that...
1
1
| 1 Hearts |
1 Reply
|
|
Re: MISSING ITEM HELP PLEASE
@LaurieBT 723214005795 is my 0rdEr with a missing Isamaya Sculpting
counter stickbin Maple ...I'm having issues posting, replying and
sending DMs to you (and the community too), feels like a glitch.
0
0
| 0 Hearts |
0 Replies
|
|
723214005795 Missing Item @LaurieBT
@LaurieBT - 723214005795 is the 0rdEr with a missing Isamaya Sculpting
counter stick in Maple ...I'm having issues posting, replying to you and
sending DMs in the app to you today too (and the community), feels like
a glitch...
0
0
| 0 Hearts |
0 Replies
|
|
Sephora refusing refund
Spoiler (Highlight to read) I am actually highly disappointed right now
Sephora. I’ve tried doing many chats and each person has ended it for no
reason. I just log off the site and when I come back it...
0
3
| 0 Hearts |
3 Replies
|
|
Re: Sephora refusing refund
I’m deeply frustrated with Sephora’s handling of my very first online
order. When my package arrived, several paid-for items were missing.
Rather than offer a simple reshipment or refund, I was told—w...
0
0
| 0 Hearts |
0 Replies
|
|
Re: Sephora refusing refund
@JoanBob, I'm sorry to hear this! It looks like your private messages
are turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would li...
0
1
| 0 Hearts |
1 Reply
|
|
Re: Sephora refusing refund
Private message for no help? Ok! 😂 I will never be shopping with you
guys again. They accused me of past accommodations when this was my
first time ever buying online. When I asked them what accommod...
0
0
| 0 Hearts |
0 Replies
|
|
Issue with free gift
So I received my order and luckily the items I order were in the the
package, but it seem that the free sample I picked out was stolen??? I
picked out a Coco Chanel sample perfume as one of my free sa...
0
1
| 0 Hearts |
1 Reply
|
|
Re: Issue with free gift
@ilaham, I'm sorry to hear this! It looks like your private messages are
turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would lik...
0
0
| 0 Hearts |
0 Replies
|
|
American Association of Women Dentists sponsorship
Hi there, The American Association of Women Dentists (AAWD) has been the
only dues-based national organization representing the interests of
women dentists across the U.S since 1921. Our mission is si...
0
1
| 0 Hearts |
1 Reply
|
|
Re: American Association of Women Dentists sponsorship
@ad2533, thank you for all the great work you do in your community! We
are not currently donation or sponsorship requests. However, to learn
more about Sephora's community engagement and giving, we ki...
0
0
| 0 Hearts |
0 Replies
|
|
App glitching - loves list
Hi- Is anyone having trouble with their loves list over the past day or
so? After the forced update, anything I had added in March was gone and
a bunch of stuff I had deleted was there. I added items ...
5
27
| 5 Hearts |
27 Replies
|
|
Re: App glitching - loves list
Same problem here! And it's also weirdly switched around- like items I
added years ago are showing up on top and marked that they were recently
added. Super frusterating to have stuff mixed and and half of it
deleted.
0
1
| 0 Hearts |
1 Reply
|
|
Re: App glitching - loves list
@arsimon, I'm sorry to hear this! It looks like your private messages
are turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would li...
0
0
| 0 Hearts |
0 Replies
|
|
Re: App glitching - loves list
Hi! I'm having the same issue nothing on my love list is accurate
neither on the app or on the browser. When I send it or save it as
another file logged out of Sephora I see some of the missing produc...
0
2
| 0 Hearts |
2 Replies
|
| 0 Hearts |
0 Replies
| |
|
Re: App glitching - loves list
@LindsyJo I'm sorry to hear that! Our technical team is looking into
this issue and we hope to have it resolved soon.
0
0
| 0 Hearts |
0 Replies
|
|
Re: App glitching - loves list
Same issue! My Loves list is totally wiped. Extremely frustrated.
1
1
| 1 Hearts |
1 Reply
|
|
Re: App glitching - loves list
@efriedle I'm sorry to hear that! It looks like your private messages
are currently turned off. Please send me a private message with your
registered email address and any error messages you are recei...
0
0
| 0 Hearts |
0 Replies
|
|
Re: App glitching - loves list
I'm having the sam issue everything I added after Jan is gone. So
frustrating!
1
2
| 1 Hearts |
2 Replies
|
|
Re: App glitching - loves list
@Adb96, I'm sorry to hear this, and we're happy to look into this for
you. It looks like your private messages are turned off, and you can
adjust your preferences in your Community settings (on the br...
0
1
| 0 Hearts |
1 Reply
|
|
Re: App glitching - loves list
I turned on my private messages, can you send me a message and I can
provide the info. Thanks!
0
0
| 0 Hearts |
0 Replies
|
|
Re: App glitching - loves list
Dear Moderator, I am growing increasingly frustrated. This horrible
glitching website won't let me respond to you. I have managed to change
my Profile settings so Private messages is on. I can no long...
1
0
| 1 Hearts |
0 Replies
|
|
Re: App glitching - loves list
I am also having this issue. The Loves List looks like a list from, Idk
maybe January or February. NOT my current list. It just took IT MONTHS
to fix issue of my credit card Rewards not showing on my ...
0
3
| 0 Hearts |
3 Replies
|
|
Re: App glitching - loves list
@NightShade13, I'm sorry to hear this! It looks like your private
messages are turned off, and you can adjust your preferences in your
Community settings (on the browser only, not the app). If you wou...
0
2
| 0 Hearts |
2 Replies
|
|
Re: App glitching - loves list
Now I can reply to you. I tried deleting my second post. Surprise!
Clicking the delete button didnt work - lol What a mess.
1
1
| 1 Hearts |
1 Reply
|
| 0 Hearts |
0 Replies
| |
|
Re: App glitching - loves list
Im currently experiencing the same issue. The list was there yesterday
and its empty today. Is there any solutions to this?
2
0
| 2 Hearts |
0 Replies
|
|
Re: App glitching - loves list
@maryfranw, I'm so sorry to hear this! Can you please provide the
make/model of the device you're using the app with? Additionally, are
you seeing this issue with the Loves List on the web browser as well, or
only the app?
1
0
| 1 Hearts |
0 Replies
|
| 2 Hearts |
1 Reply
| |
|
Re: App glitching - loves list
@A7Xg, I'm sorry to hear this! It looks like your private messages are
turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would like ...
0
0
| 0 Hearts |
0 Replies
|
|
Re: App glitching - loves list
I’m having the same issue! Of course it would be the time I just saved a
bunch of foundations I shade matched in the store 🙃
1
1
| 1 Hearts |
1 Reply
|
|
Re: App glitching - loves list
@KMZel, I'm so sorry to hear this! It looks like your private messages
are turned off, and you can adjust your preferences in your Community
settings (on the browser only, not the app). If you would l...
0
0
| 0 Hearts |
0 Replies
|
|
Re: App glitching - loves list
You can report issues like these on this thread @maryfranw @tobik
@snj1214 Beauty Insider Community Feedback
2
0
| 2 Hearts |
0 Replies
|
|
Re: App glitching - loves list
Same here!! Plus, all the items I've added to my cart are gone...looks
like it's pulling in my old added items from an overwritten server or
something odd like that. Mercury must be in retrograde 🙄
0
2
| 0 Hearts |
2 Replies
|
|
Re: App glitching - loves list
@tobik, my apologies! I have responded to your message and I'm sorry to
learn of this issue with your Loves List. If you would like to send me a
private message with more information, I'll look into t...
1
1
| 1 Hearts |
1 Reply
|
|
Re: App glitching - loves list
@LaurieBT Thanks for the feedback and recco's too! Just within the last
10 minutes actually my app finally started to function correctly...BUT I
did have to force stop, uninstall the app and power dow...
0
0
| 0 Hearts |
0 Replies
|
|
Re: App glitching - loves list
I'm having the same issue! All of the items I added in March are gone
and it reverted back to an old wishlist from January.
1
1
| 1 Hearts |
1 Reply
|
