Points

[ElizabethB1282]

I have been saving my points for years I made the mistake of stocking up, in December. Now lost all my point! Is there anyway to get them back?

[keelybt]

@ElizabethB1282 I'm sorry to hear that!  Points don’t expire as long as you have made a purchase or redeemed a reward or free birthday gift within the last year.  It looks like your private messages are currently turned off. Please send me a private message with your registered email address or you can contact Sephora privately through Facebook, X or Instagram. 

[Bluebutterfly3]

You may want to call their corporate office to see what they can do for you. Every Thursday at 9am you can redeem 2,500 points, (I think that was the correct amount) for a $100 gift card that you have 90 days to use online or in the store. Good luck, I hope they can help you.