Points

[thetlx]

I didn't know that the points expire, is there any way to get them back?

[keelybt]

@thetlx I'm not able to reply to your PM, as they are not enabled on your side. You can adjust your account settings (the gear icon) on a desktop or mobile web browser.

[thetlx]

I was able to fix it now, after deleting the app.

You should be able to DM me 

[keelybt]

@thetlx I was able to reply to your PM. 

[keelybt]

@thetlx  Points don’t expire as long as you have made a purchase or redeemed a reward or free birthday gift within the last year.  It looks like your private messages are currently turned off. Please send me a private message with your registered email address or you can contact Sephora privately through Facebook, X or Instagram. 

[MGHM]

I didn’t realize my points disappear if I didn’t redeem my birthday gift.  Can I get them back?