Phone number / Points

[riri911]

Hello! Today I went to Sephora and bought something in store that still hasn't shown up in my previously purchased, the person at the register asked for my phone number and I gave it to him. My account showed up but I haven't received any confirmation that I did buy the item. I was also participating in a beauty insider challenge and haven't received my points. Is there anything that I or someone can help with.

[DaneeBT]

@riri911 It may take up to 24 hours for the points to be credited. If they're not credited within this timeframe, please let us know. Thanks!

[riri911]

It has been over 24 hours and the points still aren’t there what should I do?

[LaurieBT]

Hi @riri911,

I'm happy to help! I'll send you a message shortly.

Best regards,

Laurie