Paypal payment option missing

[Bluetwishy]

Hi. I've almost always paid by PayPal since the money comes from my bank account.  Plus my credit card is usually maxed out. The option to pay by PayPal has disappeared from my app. I just updated the Sephora app, but it's still not there. Did Sephora remove PayPal?

There's a few online only things I want before the Rouge sale runs out. I'm hoping PayPal missing is just a glitch.

I've also been meaning to call customer service because I never received the 750 points when I made Rouge last year. 

So, it took 5 tries & restarting the app a couple of times to ask this question in here. All those times I clicked on Ask a Question,  it opened a blank white screen and nothing happened.  

[bree00000]

Same 🙄 I do not have access to PayPal  through the app and I also cannot view the reviews through their browser 

[DaneeBT]

@bree00000 I'm going to send you a PM to request for more information.

[Bluetwishy]

I uninstalled & reinstalled the Sephora app, but nothing changed.  PayPal is still missing. 

[DaneeBT]

@Bluetwishy for further assistance, please reply directly to my private message. In the top right corner of BIC, select the envelope icon, select my message, then reply. Thank you!

[DaneeBT]

Hi @Bluetwishy,

We still offer Paypal as a form of payment and I'm sorry you're not seeing it at checkout! I will send you a PM.

Always,

Danee

[Bluetwishy]

I received your PM but there's no option to reply to it. I don't have a desktop computer.  I use my phone for everything.  I can try the computer at work later today.  As for the 750 points I did choose them in 2019 when it asked what I wanted, but I never got them. So I do expect them to be added to my account.  Thanks