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Post in Customer Support
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Payment error

Payment error. Doesn’t allow me to select my credit card. Card is valid. Doesn’t allow me to add another card either. 

Re: Payment error

@paymentsrror Sorry to hear about this. It looks like your private messages are currently turned off. You can adjust your preferences in your settings on a browser, not the app. Please send me a private message with additional details surrounding the issue and if you're experiencing this on both the app and desktop or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. 

Re: Payment error

Hi I am also having issues checking out with my Sephora credit. The 3 digit code doesn’t save that’s on the back of the card. I’m unsure on what’s the issue. 

Re: Payment error

@gg102352 I'm sorry to hear that!  It looks like your private messages are currently turned off. Please send me a private message with your order number or you can contact us by phone at 1-877-737-4672 or through our live chat for assistance> https://www.sephora.com/beauty/customer-service
 

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