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Post in Customer Support
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CharlotteGraham
WINDOW SHOPPER I Vib
‎11-14-2018 09:39 AM
‎11-14-2018 09:39 AM

Package never arrived

Hello, I had placed an order that was due to arrive yesterday. According to the tracking details, it has been “delivered,” but no package arrived. What next steps can I take? 

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RebeccaBT
ALUM II Insider
‎11-14-2018 11:12 AM
‎11-14-2018 11:12 AM

Re: Package never arrived

Hi @CharlotteGraham,

 

I am sorry you have not received your package. I will send you a PM to assist you with this. 

 

Best,
Rebecca 

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  • ‎11-14-2018 09:39 AM
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