Package Missing

[Anonymous]

I checked my package on September 25th, but I didn't find where is it. I checked all over my apartment complex and it’s not here. I asked my neighbor, the leasing office still can't find it. So I send an email to Ontrack, but they said they cannot give me further information and let me contact the shipper. The first time I order this, I received a leaking package and an empty bottle; I returned it and ordered again, this time I cannot find it. I don't know what to do now.

[DaneeBT]

Hi @Anonymous,

I'm truly sorry to hear about this! I'll send you a private message in just a moment to help.

Always,

Danee