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Post in Customer Support
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Order

I keep getting this message over and over again. I can't check out on the app or on my desktop. "Unable to place your order. Please verify that your card information and billing address are correct.
If applicable, we have reversed any pending charges to your account" Please help, one of the items I had in my cart sold out because I have been having issues since yesterday!

1 Reply

Re: Order

Can someone please assist me? I have the same problem and it happened before, I switched to a debit card instead of credit and it has enough funds but it keeps happening! My billing address is correct too

Re: Order

Keep getting a ”Unable to continue purchase.” And ”Error.” I put in all the right numbers.

Re: Order

Hi @Mazalynnn1 oh no! I'll send you a PM!

Re: Order

@jomarie1125 I'm sorry to hear that you are having trouble! I will send you a PM. 

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