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Post in Customer Support
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Order placed today, not all points received

Hi

 

i placed an order today. I am supposed to get 500 extra points plus during my order it said I will get 329 points for my order.

Where are these points? Is there a delay to get these points?

 

Re: Order placed today, not all points received

Hi @NotOrdinary,

 

The bonus points can take 24 hours to reflect in your account. If you don't see the points after that time frame please let us know. Thank you!

 

Best,

Laurie

Re: Order placed today, not all points received

Magically, seconds after I posted my post above about my missing points, they ‘arrived’. This issue is now closed. :))

Re: Order placed today, not all points received

Hi @NotOrdinary,

 

I'm glad to hear you received the points, thank you!

 

Best regards,

Laurie 

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