Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

November 2022 Cyber Bags missing samples

My order came in using the promo offer YAYSAMPLES and I chose bag #2 but there were only 3 samples in the bag (pic attached) I understand things run out but I thought that there would be some sort of substitutions? Especially after spending $85 to get the promotion bag. It is just a little underwhelming / disappointing.

 

Has anyone else received a cyber bag?

 

IMG-20221125-WA0002.jpeg

Re: November 2022 Cyber Bags missing samples

I just opened my order and I didn’t even receive the sample bag (min purchase of 85$) either, I also didn’t receive the regular samples I chose and got samples that I will not use unfortunately 😞 

Re: November 2022 Cyber Bags missing samples

Hi @syraaa

 

Sorry to hear that! I'll send you a PM.


Regards,

Danee

Re: November 2022 Cyber Bags missing samples

Hi @Christabellz,

 

I'm so sorry about this! I'll send you a message.

 

Best,

Laurie

Re: November 2022 Cyber Bags missing samples

It does t show at checkout my cyber bag is that normal? Other freebies are in there tho

Re: November 2022 Cyber Bags missing samples

Hi @mariaSin

 

I'll send you a PM to request for more information.


Regards,

Danee

Re: November 2022 Cyber Bags missing samples

Hi Laurie, can you please look into my order too? I didn’t receive any sample bag (code:yaysample min purchase 85) or pls guide me to who I can reach out to?

 

Thank you 

6 Replies
Conversation Stats
  • 6 replies
  • 540 views
  • 0 Hearts Given
  • 5 Contributors
Photos1
  • IMG-20221125-WA0002.jpeg
testing