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Post in Customer Support
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November 2017 VIB sale

Hello! I was wondering if there’s a chance anyone knew exactly when the November VIB sale is this year? I know it’s usually around the first two weeks but I’m trying to save up for a couple things this year and trying to plan out when I can go buy things around my work schedule...thank you!

Re: November 2017 VIB sale

What time does it go live? It’s after midnight where I live and it won’t acknowledge the code.

Re: November 2017 VIB sale

Now lol

Re: November 2017 VIB sale

It keeps telling me my code is expired 🙄

Re: November 2017 VIB sale

Me too!

Re: November 2017 VIB sale

@monkeybuttz @vansailor The code is not live yet. The sale is from November 10-15th. Sephora runs on pacific standard time so midnight on the 10th in California. 

Re: November 2017 VIB sale

@vansailor

It's not active yet. 24 hours and 14 minutes to go...

Aka midnight Pacific on the 10th

Re: November 2017 VIB sale

Does anyone have the code for VIB? I got the card in the mail for the Beauty Insider for 15% but I’m VIB (not Rouge), and am wondering what the code is for that. I can’t seem to find it anywhere.

Anonymous Insider

Re: November 2017 VIB sale

What is the code for Beauty Insiders? I never got the mailer

Re: November 2017 VIB sale

Re: November 2017 VIB sale

 it starts the 10-15 of novemeber

Re: November 2017 VIB sale

It's 20FORVIB I saw it on Trendmood's instagram.

Re: November 2017 VIB sale

I message them on facebook and they ask my email. After a couple of hours they sent me the discount code on my email. 👍

RE: November 2017 VIB sale

Please view this thread from admin for all information on the sale https://community.sephora.com/t5/Rouge/Rouge-The-Gifting-Starts-Now/m-p/3419130/thread-id/59193

Re: November 2017 VIB sale

Hello guys ! I’m VIB Rouge and I still haven’t receive any information on the sell that, as you said, is supposed to begin this Friday...

 

I’m confused, will I still be able to shop the sale ? 

 

(Sorry if there is any mistake, English is not my first language)

Re: November 2017 VIB sale

Me too, I sent an email to the customer service. And they ask me to place the order by calling those agents in order to get the discount lol 

 

 

RE: November 2017 VIB sale

Do insiders get any type of sale?

Re: RE: November 2017 VIB sale


aubs18 wrote:
Do insiders get any type of sale?

According to the picture of that mailer posted on Saturday (the same day I got my rouge cards), BI's get 15% discount. 

Anonymous Insider

Re: November 2017 VIB sale

Now i am confused.... just got off the phone with the Rouge line... they said that it is a one time use coupon and that VIB Rouges are only given four days to shop.  Wasn't it a multiple use code last year? I thought it was...


Hngabriella wrote:
Hello! I was wondering if there’s a chance anyone knew exactly when the November VIB sale is this year? I know it’s usually around the first two weeks but I’m trying to save up for a couple things this year and trying to plan out when I can go buy things around my work schedule...thank you!

 

Re: November 2017 VIB sale

it is not a 1 time use, I used mine multiple time, more than 10 time

Re: November 2017 VIB sale

Rouges get to use the code twice. You should have gotten info in the mail telling you the dates you can use it or an email explaining. Yes, last year was a little diff

Re: November 2017 VIB sale

I called vib rouge last year and was told it was a single use coupon but it was multi use. Generally the vib rouge hotline seems outsourced and the people that staff it have not been helpful. 

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