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Post in Customer Support
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No samples anymore?

I initially didn’t want to make this post or complaint because I feel like it’s petty of me and no big deal, but now this is the 5th time happening. Whenever I place orders together, they arrive in one box, which isn’t a problem but it’s a bit upsetting when I don’t receive samples for all the orders. I just placed three orders together and spent quite a bit of money - I only received two samples for three orders - so for 2 orders no samples (missing the body butters, and blush sample). Earlier in the week this also happend with two other orders I placed together and I didn’t say anything, but as a very loyal customer part of why I love ordering online is the samples; it’s nothing big but it’s special to me to get them. If I were to place these 3 orders say one week a part I probably would’ve gotten them but it’s a little dissapointing when it comes in one box and there’s only 2 samples. Thank you 

Re: No samples anymore?

Hi @Nikki734

 

I'm sorry to hear that! I will send you a PM to further assist.

 

Regards,
Danee

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