No more in-store fragrance samples

[ErinShopper]

Why did Sephora stores stop offering fragrance samples?

[LaurieBT]

Hi @ErinShopper,

If you're interested in sampling a particular fragrance, a Cast Member should be able to assist you with this in store. I will send you a private message shortly requesting a bit more information to further assist you. Thank you! 

Best regards,

Laurie

[LaurieBT]

Hi @ErinShopper,

I am sorry to hear about that! I received your PM and I will respond shortly. 

Warm regards,

Laurie

[ErinShopper]

Thanks, Laurie. I’ve responded via email.

[LaurieBT]

Hi @ErinShopper,

Sorry for any confusion! If you replied to the email notification, I won't receive your response. Please open the Community and click the bell/notification icon at the top of your screen, then click Messages and reply from there. I will send you another PM shortly to follow up. Thank you!

Best regards,

Laurie