Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
MrsSyrene
NEWCOMER I Vib
‎02-20-2018 05:06 PM
‎02-20-2018 05:06 PM

Never get samples

I can count on one hand the number of times I’ve received samples. Out of the 3, you’d think I’d receive at least one, but nothing! I don’t even get substitutions. What’s the point in selecting anything? Super frustrating.

Reply
1 Reply
RaquelBT
ALUM II Insider
‎02-21-2018 01:24 PM
‎02-21-2018 01:24 PM

Re: Never get samples

Hi @MrsSyrene,


I'm so sorry to hear this. We're currently aware of our samples issue and we hope to resolve it soon. I'll be sending you a private message shortly to assist. 🙂

 

Best Regards,

 

❤️ Raquel

0
Reply
Conversation Stats
  • 1 reply
  • ‎02-20-2018 05:06 PM
  • 248 views
  • 1 Hearts Given
  • 2 Contributors