Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results forย 
Search instead forย 
Did you mean:ย 
Post in Customer Support
|

My order

I ordered few stuff last week and I added 3 free samples and I received my order today but I didnโ€™t get any free samples ๐Ÿ˜”

RE: My order

Every order that I placed in December was either completely missing samples or perfume was sent instead and they didnโ€™t send 3 samples each order. The last quarter was so bad with Sephora that I didnโ€™t renew my Rouge status, I could have done so easily but it seemed like every order I placed there was a problem. This was completely out of character for Sephora all the way to the Rouge hotline. This year my samples are still turning out to be perfume, did I mention that I donโ€™t wear perfume? Iโ€™m so confused as to why they would be failing so badly Iโ€™ve been a good spender never returned things yet a Rouge for years now Iโ€™m not, it makes me feel bad but the online has just been so bad that I decided to pick up good deals here and spend elsewhere..
1 Reply
Conversation Stats
  • 1 reply
  • 145 views
  • 0 Hearts Given
  • 2 Contributors