Missing Package

[samk1082]

Yesterday my package was delivered however the photo is not of my porch and I don't know where it was delivered to.

[DaneeBT]

@samk1082 sorry to hear about this. It looks like your private messages are currently turned off. You can adjust your preferences in your settings on a browser, not the app. Please send me a private message with your order number or you may contact us via phone at 1-877-737-4672 or via our live chat for assistance. 

[samk1082]

Its not letting me message you but my private messages are off

[LaurieBT]

@samk1082, I'm sorry for my delayed response! I'm unable to respond to your message as your private messages are off. However, I wanted to let you know that I'm glad to see another agent was able to assist you. Thank you! 

Best,

Laurie

[DaneeBT]

@samk1082 You can adjust your preferences in your settings on a browser, not the app. Alternatively, you may contact us via phone or via our live chat.