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Post in Customer Support
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benmitsuk
NEWCOMER I Vib
‎07-02-2024 03:39 PM
‎07-02-2024 03:39 PM

Missing 3x points on recent purchase

I made a purchase this weekend. I am a VIB, but I did not receive the 3x multiplier. 

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4 Replies
LaurieBT
MOD Rouge
‎07-02-2024 04:38 PM
‎07-02-2024 04:38 PM

Re: Missing 3x points on recent purchase

Hi @benmitsuk,

 

My apologies! I'm happy to check on this and I'll send you a message.

 

Best,

Laurie 

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3 Replies
portia68
NEWCOMER I Rouge
‎07-04-2024 04:19 PM
‎07-04-2024 04:19 PM

Re: Missing 3x points on recent purchase

Hello! 
I have the same problem. Purchased some stuff yesterday and haven’t received the 3x points as a VIB. 

Thank you,

 

 

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1 Reply
DaneeBT
MOD Rouge
‎07-05-2024 09:28 AM
‎07-05-2024 09:28 AM

Re: Missing 3x points on recent purchase

@portia68 I will send you a PM to further assist!

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MaryyFran
NEWCOMER I Insider
‎07-02-2024 09:16 PM
‎07-02-2024 09:16 PM

Re: Missing 3x points on recent purchase

Hi! Can you please help me too? My points from in store purchase does not show up on my app.

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4 Replies
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  • ‎07-02-2024 03:39 PM
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