Milk makeup mini bronzer stick not rolling up?

[Shannicolee]

Has anyone had this problem where they bought a mini Milk makeup bronzer stick and it stopped rolling up even though you didn't have it that long? I've had mine a week now and just today it stopped rolling it up? Is there a solution to fixing it without digging up all of the product?

[Anonymous]

Hi! I have the same problem with my stick, is there a way to fix it? I'm so sad about it, I really love the colour & the texture but I can't make it roll up  

[elaperciun]

I am having the same issue with the milk bronzer, cannot twist it up anymore.

[Kibroberts]

I do not remember if I got my milk highlighter from Sephora, but I have the same issue! Very upsetting. I am also at the point where it needs to be twisted up to get more product. Did anyone figure out how to fix this? 😞

[Carodk]

I just bought the mini bronzer yesterday and I can’t roll it up. Did you get a resolution to this problem?

[BlancaDouglas]

i have also had the same problem i got mine a couple of weeks ago and its never rolled up 

[keelybt]

@BlancaDouglas I will send you a PM for more information. 

[keelybt]

@Carodk I will send you a PM to help. 

[KatieMcKate]

I also had this problem with a mini milk stick bronzer I bought in the last few months, which is how I found your post. I love the product, just disappointed with the quality of the packaging.

[abayer]

Mine has this problem too! I've only just gotten to the point of having to roll it up and it's not working...

[LaurieBT]

Hi @Shannicolee,

I'm sorry for the trouble with your item. I'll take a look further and I'll send you a message shortly.

Best,

Laurie

[AgusRot]

Hii!

Three years later I’m having the same problem haha! Please help me

[DaneeBT]

Hi @AgusRot I'm sending you a PM to request for more info.

[sabinaadnan]

Hi Laurie,

I am experiencing the same issue with my milk makeup blush. it is such a pretty color but is not rolling up. 

please advise!

[DaneeBT]

HI @sabinaadnan I'll send you a PM to request for more info!

[BillieKates]

Hi @Shannicolee 

I bought my mini matte bronzer about a month ago and it stopped rolling up within the first two weeks too! Was there a fix to this or has the packaging changed? Thanks!

[KNV09]

Hi Laurie!!

If I’m having the same exact issue with my mini bronzer stick, should I contact customer service or someone specifically? Or has anyone found the issue with these sticks and how to make it roll up!? Any help is appreciated!

Thank you!

Kelley

[LaurieBT]

Hi @KNV09,

I'm sorry for the trouble and I'll send you a message shortly.

Warm regards,

Laurie

[alemam]

Hi, I’m having the same problem with my bronzer stick. Could you send me a message how I solve it?

[alpackorimassor]

I bought the milk stick a few days ago. Now it won't twist up? How do I solve this. I don't have access to a retailing store so I can't return it. Please help me!