Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|
Anonymous Insider

Linking a Phone Number to Account

Hi! Whenever I shop at a Sephora I give my phone number at the checkout and have points linked to it.I'd like to connect that account to this online one so I can have my points all in one place. Thank you so much!!
Anonymous Insider

Re: Linking a Phone Number to Account

Hello! I am having the same issue 

Re: Linking a Phone Number to Account

@Anonymous I will send you a PM to help. 

Re: Linking a Phone Number to Account

Can I get help with this problem as well?

Re: Linking a Phone Number to Account

Hi @Brielaa,

 

I'm happy to help! I'll send you a message requesting your registered email address, phone number, and Beauty Insider card number so I can link them.

 

Warm regards,

Laurie

Anonymous Insider

Re: Linking a Phone Number to Account

I'm also having this problem! Can someone help?

Re: Linking a Phone Number to Account

@Anonymous I will send you a PM to help. 

Re: Linking a Phone Number to Account

Can I get help too!! Please 

Re: Linking a Phone Number to Account

@313Amf I responded to your other post and sent you a private message!

Re: Linking a Phone Number to Account

Hi! I have the same issue. Can anyone DM me? 

Re: Linking a Phone Number to Account

@ZoeYue I will send you a PM to help. 

Anonymous Insider

Re: Linking a Phone Number to Account

Hi ! I have the same problem! I have points by using my phone number and I wanna use them but with my account it says I have none ! Can someone please help me ?! 

Re: Linking a Phone Number to Account

Hi @Anonymous,

 

I will send you a private message.

 

Best Wishes,

 

Janean

Anonymous Insider

Re: Linking a Phone Number to Account

Having the same issue!

Re: Linking a Phone Number to Account

Hi @Anonymous,

 

I'm sending you a PM to help.

 

Always,
Danee

Re: Linking a Phone Number to Account

I am having the same issue. I just spent over $120 dollars a few days ago and the associate entered my phone number at checkout however, I don't see the points on my account. It only shows my email when I looked at my profile. The associate knew my full name and said I was in the system. I would love if someone could assist me with this problem 🙂 

Re: Linking a Phone Number to Account

HI @Jaelyn1788,

 

I will send you a PM to further assist you!

 

Always,
Danee

Re: Linking a Phone Number to Account

I sent a personal email with the receipts attached. I just wanted to check in and make sure you received it? Thank you!

Anonymous Insider

Re: Linking a Phone Number to Account

I would like to do the same, could you help me please?

Re: Linking a Phone Number to Account

Hi @Anonymous,

 

I will send you a private message. 

 

Best Wishes,

 

Janean

Anonymous Insider

Re: Linking a Phone Number to Account

I am having the same issue. 

Conversation Stats