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Post in Customer Support
Elizabeth2214
NEWCOMER III Rouge
‎03-23-2023 07:45 PM
‎03-23-2023 07:45 PM

Leaking product

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Hello Sephora,

 

Upon receiving my parcel and opening the 100ml Gisou Honey Infused hair oil, the bottle was leaking all over inside the box and there was an oil grease stain on the info booklet from the leaking product. I am quite disappointed because the bottle was designed poorly which led to loss of product.

 

 

 

 

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1 Reply
DaneeBT
MOD Rouge
‎03-24-2023 06:41 AM
‎03-24-2023 06:41 AM

Re: Leaking product

Hi @Elizabeth2214 

 

I'm sorry to hear that! I'll send you a PM.


Regards,
Danee

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  • 1 reply
  • ‎03-23-2023 07:45 PM
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