Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

Community

Community

Community Home

Ask questions, join challenges, and get recommendations from people like you

Groups

Discover topics tailored to your beauty interests

Gallery

Add your photos and get inspired by fellow beauty lovers

Featured Groups

Featured Posts

close
Sign In
Sign Out
Close

Shop

Close
Start a Conversation
Upload to Gallery
cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
Paige74jhi7
NEWCOMER I Insider
‎05-11-2022 09:29 PM
‎05-11-2022 09:29 PM

Item arrived damaged

Spoiler
Spoiler
 
F5FDD4DD-432D-488A-B7DE-6E57523AA6C3.jpeg

 

BBFB517E-DB6F-4C3D-9F2B-9E52BA83B9D9.jpeg

 

D482E028-7B55-4750-81ED-567F029A1B69.jpeg

 

I just received my Nest rollerball collection in the mail, the golden nectar bottle and citrine bottle arrived damaged and half and three quarters empty covered in a sticky black residue. Very odd and unfortunate- any help would be appreciated to resolve this! Thanks 

Spoiler
 
0
Reply
1 Reply
LaurieBT
MOD Rouge
‎05-11-2022 09:42 PM
‎05-11-2022 09:42 PM

Re: Item arrived damaged

Hi @Paige74jhi7,

 

I'm sorry to see this! I'll send you a message.

 

Best,

Laurie

0
Reply
Conversation Stats
  • 1 reply
  • ‎05-11-2022 09:29 PM
  • 221 views
  • 0 Hearts Given
  • 2 Contributors
Photos3
  • F5FDD4DD-432D-488A-B7DE-6E57523AA6C3.jpeg
  • BBFB517E-DB6F-4C3D-9F2B-9E52BA83B9D9.jpeg
  • D482E028-7B55-4750-81ED-567F029A1B69.jpeg
testing