Sephora

Stores & Services
Find a Sephora

Happening at Sephora

View all

Services

From makeovers to personalized skincare consultations

Free Classes

Get inspired, play with products & learn new skills

cancel
Showing results for 
Search instead for 
Did you mean: 
Post in Customer Support
|

Item arrived damaged

Spoiler
Spoiler
 
F5FDD4DD-432D-488A-B7DE-6E57523AA6C3.jpeg

BBFB517E-DB6F-4C3D-9F2B-9E52BA83B9D9.jpeg

D482E028-7B55-4750-81ED-567F029A1B69.jpeg

I just received my Nest rollerball collection in the mail, the golden nectar bottle and citrine bottle arrived damaged and half and three quarters empty covered in a sticky black residue. Very odd and unfortunate- any help would be appreciated to resolve this! Thanks 

Spoiler
 

Re: Item arrived damaged

Hi @Paige74jhi7,

 

I'm sorry to see this! I'll send you a message.

 

Best,

Laurie

1 Reply
Conversation Stats
  • 1 reply
  • 138 views
  • 0 Hearts Given
  • 2 Contributors
Photos3
  • F5FDD4DD-432D-488A-B7DE-6E57523AA6C3.jpeg
  • BBFB517E-DB6F-4C3D-9F2B-9E52BA83B9D9.jpeg
  • D482E028-7B55-4750-81ED-567F029A1B69.jpeg
testing